This is a great article by Tom Pick on B2B Social Media. A short passage…

“You’ve seen the statistics. Over 90% of B2B decision makers use social media somewhere in their buying process. Two-thirds of B2B marketers have caught on, using social media in their marketing mix. Social media has a direct impact on brand search. Social media is mainstream.

And yet, many B2B companies struggle to show results. Part of the problem is that it’s difficult to measure ROI with any precision, and part of it is confusion over whether social media is a marketing or PR activity (or something else, like customer service).”

To see the rest of the article Click Here.